Listening to your customer's issue with empathy and then with knowledge, assisting your customer to a satisfactory resolution for her/him and the company you represent in a postive and friendly fashion.
Customer care is a concept of how to treat a customer no matter what the issue. Treat the person as you yourself would like to be treated.
By Jenilee
Customer Care Manager
A completely useless specimen, incapable of making any sensible decision. Bordering on retarded.
A real waste of oxygen and totally incompetent at life in general.
