The lady at the Public Works window had a bad day and decided to take it out on the next customer by Fat Handing him. She said in a very condescending manner, "Sir, I'm sorry but the forms you filled out in
triplicate are incorrect because you used
blue ink instead of black. You'll have to come back after my lunch hour and fill them out again. Have a nice day". She did this while staring at her
finger nails.