hugh--(on the phone with a customer) Hello!! Is Milenkovitch there??
milenkovitch--(on the other end of the phone) yes this is milenkovitch
hugh-- yes we seem to have run into a "hiccup" in regards to your bike being repaired. It seems as though your chain is broken an I will need to replace it with something fancy, this will raise the price of the
repair to $200. is this going to be ok
milenkovitch--
yeah sure, you are so cool being a bike
fixer, no problem.